Return Policy

 

Our Returns Policy time frame is 15 days from when an order arrives at your address.

Please feel free to contact us about returns at info@thepcosparty.com

If you are unsatisfied with your order - please contact our support and we will do our best to help you out!

Order never arrived:

If your order didn't end up arriving, be sure to let us know!

First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost.

If the shipping address was correct, get in touch with us at info@thepcosparty.com making sure you quote your order number. We'll see what can be done.

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week's time!

Wrong size:

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.

If you'd like a different size, get in touch with us at info@thepcosparty.com and we'll let you know what your next steps are.